Retail, multichannel and, distribution

Inefficiency in your operation has implications for your customer services, cost price, margin, and competitiveness. Activities and procedures designed to provide consumers with products and services must run optimally and efficiently. Improving your performance is our goal. We do this by making it clear what levels of labour deployment are required, and by organising this deployment as effectively as possible so that we arrive at a more efficient implementation of retail and distribution processes.

With more than 35 years of experience, we are deeply rooted in the retail business. You can benefit from this. We recognise and understand the issues and uncertainties that you face. We can assess your situation and opportunities to improve quickly and adapt this situation using an informed, proven, and successful approach. Our expertise and knowledge of the retail chain sector are embedded in our powerful tools and ready-made programmes.

Ready-made programmes

We have laid down the best practices from our improvement plans in our ready-made programmes. So it’s a standardised approach, which is something completely different from a standard approach incidentally. Together with you, we adjust our approach to make sure it matches your strategy and retail formula.

Quick Scan & Gap Analysis

- Evaluating efficiency KPI's;
- Benchmark for detailed level;
- Concrete proposals aimed at improving efficiency within your organisation.

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Quick Scan & Gap Analysis

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Get more from your business

- Practical efficiency improvement programme for shop teams;
- Working on concrete efficiency and quality objectives;
- Workplace standardisation, KPI's, communication, and quality;
- Use effective new and existing tools.

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Get more from your business

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Durable Improvement

- Analyse and evaluate KPIs and suggestions for improvements;
- Benchmark for detailed level;
- Improve operational organisation;
- Optimisation from distribution sites.

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Durable Improvement

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A closer look is continuous improvement

- Taking an out of the box look at efficiency and effectiveness;
- Observing and discovering areas for improvement themselves;
- Being on the look-out for wastage and having the skills to recognise it;
- Constantly assessing and improving in-store processes in line with best practices.

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A closer look is continuous improvement

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Tools

We can support your organisation with powerful tools. The arrangements that we make with our customers are transparent and flexible. You’re not looking for long-term obligations, but arrangements that reflect the speed at which the retail landscape changes.

  • Activity-based standards and budgeting
  • Determine an outlet-specific workload and integrate it into the staffing plan
  • Simulate procedure modifications and forecasts
  • Determine the ideal staff composition and cost price for each outlet
  • Compare the ideal staff composition with reality
  • Actively steer the organisation towards an ideal staffing capacity
Client quotes